Customer Service Representative

Company: Rove Pest Control
Location: Saint Paul
Posted on: May 21, 2023

Job Description:

Competitive Pay and Benefits Package with additional compensation earned through bonuses based on performance.

Rove Pest Control is hiring a Full-Time and Part-Time Customer Success Specialist (CSS) to work in our Oakdale office. Customer Service Representatives at Rove Pest Control are the first point of contact for our customers. We guide our customers through their problems with empathy and help them get connected to our team of exceptional technicians to get their issues resolved quickly.

Our hard work, commitment, and proactive thinking promote lasting relationships that improve individual and group qualities of life.

Essential Duties and Responsibilities:

• Ability to be empathetic to customers
• Willingness to help others
• Responds to customer emails, voicemails, and tasks in a timely manner
• Plan and schedule services
• Actively involved in continuous self-improvement
• Prior customer service is a plus
  Below you'll find information about some of what Rove has to offer.
  
  • Robust Paid Training & Professional Development Path
  • Opportunity to grow
    Compensation and Benefits Include:
    
    • $16-23 per hour
      • Hourly pay and bonus determined by candidate's experience
      • Paid Training
      • Commissions for reinstated customers
      • 401k
      • Health Insurance
      • As much as 15 days of PTO available year one, including holiday pay. PTO increases annually.
        A career with Rove is exactly that - a professional trajectory filled with opportunity. We offer competitive pay and many of our roles offer incentives based on performance and providing exceptional customer experience.
        
        Did you know working with Rove boosts your impact on community and public health ?
        
        Keywords: full time, customer service, office, competitive earnings, career, management, military, operations leadership, general manager, service, family, growth, education.
        
        #mncsr

Keywords: Rove Pest Control, St. Paul , Customer Service Representative, Hospitality & Tourism , Saint Paul, Minnesota