Catering Administrator, Allianz Field
Company: Delaware North
Location: Saint Paul
Posted on: January 22, 2023
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Job Description:
The Opportunity - Delaware North Sportservice is searching for a
Catering Administrator -to join our team at Allianz Field in Saint
Paul, Minnesota . As Catering Administrator, you will work under
the direction of the department manager to ensure effective
operations of all event spaces, including training and supervision
of catering team members.
Minimum pay rate: $18.00 / hour
Information on our comprehensive benefits package can be found at
https://careers.delawarenorth.com/whatweoffer .
At Delaware North, we care about our associates' professional and
personal wellbeing. We have a comprehensive benefits program
designed to give our associates the comfort, safety, and stability
they need to deliver exceptional service to our guests. All
associates are eligible for benefits including weekly pay, employee
assistance program, training and development, employee discounts,
and flexible work schedules. Medical, dental, and vision insurance,
401(k) with company match, paid vacation and holidays, and tuition
reimbursement are available for eligible associates.
Responsibilities - Plan, coordinate, and assist all phases of
catering events.
Partner with the catering team associates to ensure a smooth and
successful event.
Maximize guest satisfaction throughout all phases of the event.
Train and supervise catering associates and observe job
performance.
Ensure catering associates properly prepare catered events for
guests; conduct walk-throughs to check for any issues.
Ensure all food presentations and displays meet company
standards.
Ensure responsible alcohol service and reports any violations.
Answer guest questions regarding food preparation or ingredients,
service, or billing.
Resolve guest complaints, with the assistance of the department
manager.
Ensure that all workstations, pantries, and storerooms remain clean
and sufficiently stocked; ensures replacement stock is ordered.
Ensure all sanitation practices are used and Department of Health
guidelines are followed.
Performs other duties as assigned.
Qualifications - Must be at least 18 years old.
Able to work a flexible schedule including days, nights, weekends
and holidays.
Previous customer service and administrative experience
required.
Minimum of 6 months service experience in a hotel, full-service
restaurant, catering facility, or club environment required.
Excellent written and verbal communication skills.
Proficiency with Microsoft Office Products including Word and
Excel.
Excellent guest service skills.
Detail-oriented with strong organizational skills.
Ability to work accurately, efficiently, and courteously in a
high-pressure environment.
Good leadership and training skills; ability to teach others as
well as delegate tasks.
Basic math skills; ability to accurately account for cash and
inventory.
Physical Requirements - Able to lift and carry at least 30
pounds.
Ability to stand and walk for the entire length of shift, including
walking up and down stairs and lifting as the work duties
demand.
Variable temperatures required
Who We Are - Delaware North operates the food and retail services
at Allianz Field, the state-of-the-art home of Major League
Soccer's Minnesota United. The 19,400-seat venue opened in 2019.
The stadium features four clubs, 22 suites, a variety of concession
outlets and a large brew pub - stretching the width of the
field.
At Delaware North, you'll love where you work, who you work with,
and how your day unfolds. Whether it's in sporting venues, casinos,
airports, national parks, iconic hotels, or premier restaurants,
there's no telling where your career can ultimately take you. We
empower you to do great work in a company with 100 years of
success, stability and growth. If you have drive and enjoy the
thrill of making things happen - share our vision and grow with
us.
Delaware North Companies, Incorporated and its subsidiaries
consider applicants for all positions without regard to race,
color, religion, creed, gender, national origin, age, disability,
marital or veteran status, sexual orientation, or any other legally
protected status. Delaware North is an equal opportunity
employer.
Keywords: Delaware North, St. Paul , Catering Administrator, Allianz Field, Hospitality & Tourism , Saint Paul, Minnesota
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here to apply!
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