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Catering Administrator, Allianz Field

Company: Delaware North
Location: Saint Paul
Posted on: January 22, 2023

Job Description:

The Opportunity - Delaware North Sportservice is searching for a Catering Administrator -to join our team at Allianz Field in Saint Paul, Minnesota . As Catering Administrator, you will work under the direction of the department manager to ensure effective operations of all event spaces, including training and supervision of catering team members.

Minimum pay rate: $18.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .

At Delaware North, we care about our associates' professional and personal wellbeing. We have a comprehensive benefits program designed to give our associates the comfort, safety, and stability they need to deliver exceptional service to our guests. All associates are eligible for benefits including weekly pay, employee assistance program, training and development, employee discounts, and flexible work schedules. Medical, dental, and vision insurance, 401(k) with company match, paid vacation and holidays, and tuition reimbursement are available for eligible associates.
Responsibilities - Plan, coordinate, and assist all phases of catering events.
Partner with the catering team associates to ensure a smooth and successful event.
Maximize guest satisfaction throughout all phases of the event.
Train and supervise catering associates and observe job performance.
Ensure catering associates properly prepare catered events for guests; conduct walk-throughs to check for any issues.
Ensure all food presentations and displays meet company standards.
Ensure responsible alcohol service and reports any violations.
Answer guest questions regarding food preparation or ingredients, service, or billing.
Resolve guest complaints, with the assistance of the department manager.
Ensure that all workstations, pantries, and storerooms remain clean and sufficiently stocked; ensures replacement stock is ordered.
Ensure all sanitation practices are used and Department of Health guidelines are followed.
Performs other duties as assigned.
Qualifications - Must be at least 18 years old.
Able to work a flexible schedule including days, nights, weekends and holidays.
Previous customer service and administrative experience required.
Minimum of 6 months service experience in a hotel, full-service restaurant, catering facility, or club environment required.
Excellent written and verbal communication skills.
Proficiency with Microsoft Office Products including Word and Excel.
Excellent guest service skills.
Detail-oriented with strong organizational skills.
Ability to work accurately, efficiently, and courteously in a high-pressure environment.
Good leadership and training skills; ability to teach others as well as delegate tasks.
Basic math skills; ability to accurately account for cash and inventory.
Physical Requirements - Able to lift and carry at least 30 pounds.
Ability to stand and walk for the entire length of shift, including walking up and down stairs and lifting as the work duties demand.
Variable temperatures required
Who We Are - Delaware North operates the food and retail services at Allianz Field, the state-of-the-art home of Major League Soccer's Minnesota United. The 19,400-seat venue opened in 2019. The stadium features four clubs, 22 suites, a variety of concession outlets and a large brew pub - stretching the width of the field.
At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

Keywords: Delaware North, St. Paul , Catering Administrator, Allianz Field, Hospitality & Tourism , Saint Paul, Minnesota

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