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Sales Catering Manager

Company: DoubleTree by Hilton Hotel St Paul Downtown
Location: Saint Paul
Posted on: August 3, 2022

Job Description:

Solicit, negotiate and book new and repeat business through efforts (outside sales calls, telemarketing, mailings, networking, etc.) while maximizing banquet space to meet/exceed revenue goals. Meet with the customers to review the Banquet Event Orders and, where appropriate, group resumes, to review any changes, issues and/or problems to ensure delivery of a quality product.

Calculate and review the banquet checks ensuring accuracy and present the check to the customer for signature to ensure payment. Calculate and review all meeting and events current and future to ensure department profitability and communication information to appropriate personal for correct forecasting and budgeting.

Execute a territorial marketing strategy to capture the maximum amount of revenue and meet and ideally exceed sales goals.

Plan, upsell and detail the meeting/function with the client including: space requirements, times, equipment, menus, themes/decorations, etc. Complete the contracts, prepare the appropriate paperwork, including banquet event orders, coordinate with the appropriate areas in the hotel, and resolve any issues, complaints and problems to ensure a quality product delivery and customer satisfaction.

Prepare status and period end reports.

Maintain up-to-date knowledge of corporate and hotel procedures, products and competition, including their strengths and weaknesses, to continually improve sales strategies and achieve goals.

Professional and positive communication to both guests and fellow employees


Lifting, pushing, pulling and carrying tables, chairs, boxes (50 pound maximum) occasionally.

Bending/kneeling required for taping down cords, skirting tables, picking up floor after function occasionally.

Mobility - ability to service clients on a moments notice, variable distances.

Continuous standing required for function observation, client site inspections (one (1) hour minimum for four (4) hours maximum).

Driving - distance varies (used for sales calls).

Education/Formal Training

High School Diploma or GED


Experience required by position is from one (1) to two (2) full years of employment in a related position.

Keywords: DoubleTree by Hilton Hotel St Paul Downtown, St. Paul , Sales Catering Manager, Hospitality & Tourism , Saint Paul, Minnesota

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