Customer Service Representative-Call Center

Company: Handi Medical Supply
Location: Saint Paul
Posted on: May 15, 2022

Job Description:

Job DescriptionDo you have what it takes to join our Top Workplace? Handi Medical Supply is seeking talent who have a strong desire to live out our mission of enriching lives and fulfill orders in our contact center. Check out our career site and see what our culture is all about!As a Customer Service Representative, you will enrich lives by:

• Guiding customers and referral sources through their order for products/services in a fast paced environment
• Providing world class customer experiences via phone, email, chat and online orders
• Utilizing product and insurance resources when responding to inquiries
• Providing knowledgeable answers to questions about products, services, pricing and availability
• Advising customers on their requests on shipping and order status
• May include some Saturday shiftsHandi was rated as a Top Work Place by the Star Tribune the last 6 years! We are thankful to our team members and are privileged to say we are a top place to work!Candidates must meet the following requirements:
  • Education or experience equivalent to a high school diploma
  • At least one year related experience in customer service
  • Durable medical equipment and/or healthcare experience a plus
  • General computer knowledge and ability to type 35 wpm
  • Bi-lingual a plus
  • Unrelenting commitment to successOur Mission is to Enrich Lives by:
    • Serving our customers with integrity and compassion
    • Delivering outstanding customer experiences
    • Appreciating and acknowledging each other's contributions to excellence
    • Showing respect to allBenefits include but are not limited to:
      • health
      • dental
      • vision
      • 401K plus match
      • profit sharing
      • life insurance
      • paid time off
      • paid holidays
      • long-term disability
      • short-term disability
      • free parking
      • volunteer payWe are on the Green Line!We are an Equal Opportunity Employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Keywords: Handi Medical Supply, St. Paul , Customer Service Representative-Call Center, Hospitality & Tourism , Saint Paul, Minnesota