Retail Supervisor
Company: Lakeshore Learning Materials
Location: Saint Paul
Posted on: February 20, 2021
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Job Description:
Company DescriptionLakeshore Learning Materials is one of the
most innovative manufacturers of educational materials in the
country. Specializing in top-quality products for the home and
classroom, we are a thriving multichannel organization with a
robust web business, multiple catalogs for early learning and
elementary programs, 60+ store locations, plus a sales force that
is second to none. Thanks to the daily contributions of the amazing
people who make up our team, Lakeshore has experienced continuous
growth since the day it was founded in 1954.Job DescriptionYou
don't need a background in education, but a desire to learn is
essential! As part of the store management team, you get to play an
active role in developing a first-class crew, help to maximize
store sales, and provide our customers with an unforgettable retail
experience-all in a fast-paced, fast-changing environment that
demands operational expertise. Sound challenging? It is. But with
success comes reward.Providing great customer service isn't just a
goal-it's the essence of who we are.Our energetic and friendly
approach to exceeding each customer's expectations is a hallmark of
every Lakeshore Learning Store nationwide. Each customer knows that
walking through our doors means experiencing unbeatable service
with an amazing depth of product knowledge every time they
visit.Lakeshore Learning Store management teams have a knack for
leading by example.In fact, this is the glue that holds our
successful retail team together. No job is too small to
tackle---and no team success is too small to
celebrate.ResponsibilitiesBuilding Talent* Recruit and develop an
engaged, sales-driven team* Involved in training and developing new
store associatesBuilding Service Standards* Surpass expectations
regarding customer service* Seek and communicate customer feedback
in regard to school and home use of products* Build a unique and
lasting relationship with customersBuilding Revenue & Operational
Excellence* Maximize sales and manage controllable expenses*
Maintain visual presentation of merchandise and signage* Maintain
company expectations regarding retail policies and
proceduresQualificationsEssential Skills & Attributes* Passion for
providing excellent customer service* Positive and proactive
approach to management and working as a team* Excellent
communication and training skills* Exceptional time management and
organizational skills* Ability to demonstrate company standards and
reinforce them with entire team* Strong desire to recognize and
reward achievements-big and small* Capacity to give regular and
clear feedback to team* Ability to provide and receive constructive
criticism* Capacity to multitask in order to meet simultaneous
demandsRequirements* 1 year related retail management experience*
Ability to work flexible full-time or part-time schedule, including
nights and weekends* Knowledge of retail POS systemsAdditional
InformationAnd here's our end of the bargain!Competitive
compensation401(k) retirement planGenerous employee
discountQuarterly bonus programEqual Employment Opportunity
PolicyPeople are selected to become members of the Lakeshore family
based on skill, merit, and mind-boggling talent-not based on race,
color, creed, sexual orientation, gender or gender identity,
marital status, domestic partnership status, military status,
religion, age, national origin, ancestry, alienage, AIDS or
AIDS-related complex status, genetic information, predisposition or
carrier status, status as a victim of domestic violence, physical
or mental disability, or any other characteristic protected by
applicable law. If things aren't equal, we all lose. INDRLL3
Keywords: Lakeshore Learning Materials, St. Paul , Retail Supervisor, Hospitality & Tourism , Saint Paul, Minnesota
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