Healthcare Navigation Social Worker
Company: Minnesota Assistance Council for Veterans
Location: Saint Paul
Posted on: April 30, 2024
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Job Description:
Description:Organization Overview:Minnesota Assistance Council
for Veterans (MACV) is a statewide nonprofit organization with a
mission to end Veteran homelessness in Minnesota. MACV provides
comprehensive programs in the areas of housing, employment, and
legal services to support Veterans and their families throughout
Minnesota who are homeless or at risk of homelessness. MACV
operates a budget over $14 million annually and has a team of
approximately 100 employees throughout Minnesota. The organization
has office locations throughout the state, with administrative
functions centralized within a headquarters office based in St.
Paul. MACV offers a competitive benefits package that includes
healthcare coverage, dental, vision, life, STD and LTD insurance,
generous paid time off, retirement benefits, 12 holidays per year,
paid parental leave, paid family and medical leave, technology and
wellness reimbursement programs, tuition reimbursement, continued
professional development support, and more.Position Overview:Health
Care Navigators are employed by MACV to provide services that
include connecting Veterans to VA health care benefits or community
health care services where Veterans are not eligible for VA care.
MACV health care navigators s provide support for case management,
as well as care coordination, health education, interdisciplinary
collaboration, coordination, consultation, and administrative
duties. These duties shall contribute to the MACV mission to End
Veteran Homelessness in Minnesota. These duties shall contribute to
the MACV mission to End Veteran Homelessness in Minnesota, and to
do so in ways that assist Veterans in their wellness goals to
support housing stability. An effort to ensure that every Veteran
in Minnesota has access and resources to meet their health care
needs as a part of avoiding homelessness and achieving sustainable
housing. Job Description:The Health Care Navigator will provide
services that include: Connect Veterans to VA health care benefits
and/or community health care services, including behavioral health
and substance use treatment providers. Coordinate with various
partner agencies and work alongside staff across all MACV programs
to ensure Veterans have access to care that meets their individual
needs. Assist Veterans who are homeless or at risk of homelessness
connect to health services that are often critical to maintain
housing stability. Provide case management, care coordination,
health education, interdisciplinary collaboration, consultation,
and administrative duties. Coordinate with the Veteran's primary
care provider and members of the Veteran's assigned
interdisciplinary treatment team. Provide care to Veterans
statewide through in-person and virtual consultation with Veterans,
care providers, and MACV case managers. In-person visits are often
in the community setting, including shelters, hotels, transitional
housing, hospitals, and private residences. Primary Duties and
Responsibilities:Conducts non-clinical, bio-psycho-social
assessments of the Veteran in collaboration with the
interdisciplinary treatment team, the Veteran, family members, and
significant others. Works closely with Veterans to assist them in
communicating their preferences in care and personal health-related
goals to facilitate shared decision making of the Veteran's care.
Provide disposition of eligibility to community partners as needed.
Provides comprehensive health care related case management and care
coordination by proactively supporting the Veteran to optimize
treatment interventions and outcomes. Follows the Veterans care
plan to facilitate adherence, and collaborates with community
providers to maximize the use of VA and community resources Serves
as a resource for education and support for Veterans and families
and helps identify appropriate and credible resources and support
tailored to the needs and desires of the Veteran. Regularly reviews
care plan goals with the Veteran, conducts regular non-clinical
barrier assessments, and provides resources and referrals needed to
support adherence. Contacts Veterans directly as needed to perform
screenings from referrals in the community and website requests
Monitors Veteran's progress, maintains comprehensive documentation,
and provides information to treatment team members when
appropriate. Modifies services to meet the needs of Veterans best
and coordinates services with other organizations and programs to
assure such services are complementary and comprehensive; directs
activities to maximize effectiveness, efficiency, and continuity of
care for Veterans; provides specialized health care case management
services to Veterans serves, as the liaison to VA and community
health care programs, as well as the MACV housing case managers,
and represents the program in contacts with other agencies and the
public. Requirements:Key Skills and other Characteristics:Possesses
excellent judgment and has at least two years of experience in a
healthcare or social services area of practice or at least three
years of experience if licensed as LSW. Expected to function
independently, exercising initiative and judgment in day-to-day
activities, based on expertise accumulated through education,
training, experience, and reference to relevant professional
literature. Participates effectively in team meetings, case
conferences, and related activities. Collaborates with
multidisciplinary team members in a manner that enhances the
coordination of comprehensive Veteran care. Effectively
communicates with and utilizes community agencies to facilitate
continuity of care. Has regular contact and interaction with a
variety of community agencies and resources. Collaborates with a
variety of community agencies and engages in problem resolution
activities. Protects data and client privacy. Anticipates and
avoids potential causes of conflict, and activity promotes
cooperation among co-workers. Sensitivity to all Veterans'
individual needs concerning age, developmental requirements, and
culturally related factors must be consistently achieved. MACV
operates with a Salesforce CRM, and utilizes the Homeless Veteran
Registry as well. Preferred Experience:Social worker with a BSW and
3+ years of experience, or equivalent. MACV will provide
supervision. Ability to interact with supervisors, co-workers,
Veterans, visitors, and the general public in a manner that is
consistently courteous and cooperative and contributes to the
effective operation of the case management program. Thorough
knowledge of community health care benefits and services including
Medical Assistance, Minnesota Care, and Medicaid. Ability to assist
clients to assist benefits with benefit claims when indicated.
Minimum two years of experience in a healthcare or social services
area of practice. BSW/LSW: 52,000 - 60,000MSW/LGSW: 55,000 -
63,000MSW/LICSW: 60,000 - 68,000 Compensation details: 52000-68000
Yearly SalaryPI6e611e84b565-25660-32307459
Keywords: Minnesota Assistance Council for Veterans, St. Paul , Healthcare Navigation Social Worker, Healthcare , Saint Paul, Minnesota
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