Hospice Administrator

Company: Intrepid USA
Location: Saint Paul
Posted on: May 21, 2023

Job Description:

Overview:Intrepid USA - Our vision makes a difference:We are a top 10 national home healthcare company with an overall 50 year history of excellence driving our future vision forward. We are putting a dent in the homecare universe through our commitment to providing affordable, personalized, patient and family centered medical home healthcare, home hospice, private duty homecare and independent living support services delivered in a concierge style, on-demand to create an exceptional patient experience. What makes our vision different:Culture driven by servant based leadership with an inverted organization chart. Our clinical teams are at the top and our CEO is at the bottom supporting our organizationOur Care Centers are not franchises. We have a National Support Center helping our Care Center leaders manage and drive their local "family business" style of operations, clinical and patient experienceOur teams manage their local Care Centers where they are embedded in the fabric of the communities they serveWe are committed to caring for our patients just as if they were our familyWhy working here is awesome:Industry leading online training system and modules for continuing education thru Intrepid UniversityClinician centric WellSky EHR to improve clinical documentation quality and patient careCompetitive pay with healthcare, dental, vision, pharmacy, Flexible Spending Account, Dependent Care Account benefits with affordable premiums for Full-time team members401K available to all team membersSupportive time away through PTO time and company paid holidays for Full-time team membersMobile benefits access, 98.6 telemedicine access, health education library and health cost estimator for Full-time team members.Company paid Life Insurance up to $50K and AD&D insurance with the option of additional affordable voluntary life and AD&D available for Full-time team members.Short and long term disability insurance available at affordable rates for Full-time team members.Talent science that improves the quality of our talent acquisition, recruiting process and team membersResponsibilities:Great work you'll do here:The Hospice Administrator will plan, coordinate and direct the delivery of hospice services. The Administrator will provide leadership to the organization by directing the daily patient care and business operations. They will also be responsible for the provision of appropriate and adequate care to clients in accordance with program requirements, quality standards and company policies and procedures. This role will provide supervision and training to caregiver staff and assures compliance with documentation and physician order requirements.Provides leadership to the organization by directing the daily patient care and business operationsEnsures that quality care that meets client specific needs and in compliance with program/payer rules and physician ordersPlans for the overall development, administration and evaluation of the organization under the direction of Senior Management and in consultation with the Medical DirectorProvides organization leadership by promoting and maintaining high standard to ensure the organization provides quality care and maintains a sound operationDevelops organization lines of authority and establishes area of responsibilityCoordinates and integrates day-to-day organizational activities through regular communication with organizational leadership, department director/manager and other staff membersEstablishes and promotes a rapport in and among department to promote interdisciplinary decision making in organizational operationsMaintains ongoing liaison with the governing body, the professional personnel and staffPerforms clinical functions as licensure allows to ensure excellent care of patientsComplies with Intrepid's Quality Assurance and Performance Improvement (QAPI) PlanServes as the designee responsible for the coordination of QAPI activitiesResponsible for assisting with the overall development and implementation of the QAPI programCoordinates reporting of QAPI reporting activities and outcomes to the Hospice Corporate Team on a quarterly basisDirects and supervises clinical team to review documentation for necessity of services, quality care, and compliance with physician orders and the plan of care to ensure quality care and reimbursementCoordinates internal compliance review and monitoring activities, including monthly, quarterly and annual audits as requiredCorrects identified deficiencies and establishes processes to prevent future deficienciesActs as the emergency coordinator during an emergency and ensures the appropriate plan executionServes as the local privacy officer of the Home Hospice Care Center(s)Informs the corporate privacy officer of violations through the reportable event process within 48 hours of the violationAssures appropriate documentation of patient requests for restrictions, access, amendments or accounting for disclosure as required by the privacy ruleAssures all staff receives appropriate training and follow the policies for protected health informationAudit and monitor compliance with the privacy rule and with the Home Hospice Care Center(s), privacy policies and procedures by all staff and business associatesManages costs to meet annual operating budgetFacilitates the audit process for clinical and billing purposes to improve the efficient delivery of client care and to assure appropriate reimbursement for services renderedResponsible for the correction of problems leading to denials for coverage or qualifying criteriaAssures accuracy of claims by providing necessary services, with appropriate physician orders that substantiate a reasonable and necessary service needResponsible to follow billing audit processes to assure accurate billing of claimsParticipates in the development of and implementation of an effective budgeting and accounting systemArranges and manages hospice services provided through contractual agreementsGuides development and implementation of new programs to enhance competitive strength and increase market shareIdentifies and develops ongoing relationships with referrals sources and external customers for the promotion of public awareness and understanding of Intrepid servicesMay oversee Patient Advocate functions including performance reviews and development plansOversees the scheduling and competency of staff to assure safe, quality care and serviceSets clear and appropriate expectations and gives feedback to meet those expectationsOversees personnel management functions including staffing, performance reviews and disciplinary actionsProvides a plan for staff retention, education and developmentCompletes other assignments and duties as requested and assigned to accomplish the goals and objectives of the CompanyQualifications:What we'll love about you:Passion and commitment to clinical excellence, quality and integrityEmbracing and leading the patient care mission through providing an exceptional patient experiencePositive attitude and ability to fit in as a collaborative team member for patient careExcellent interpersonal communication and patient/family engagement skillsCommitment to clinical documentation excellence and quality along with ability to educate and inspire othersHigh energy, focus, work ethic, motivation and commitment to lifelong learning and growthFlexibility with diverse clients, cultures, and environments allowing you to provide excellent careAbility to demonstrate clinical skills in both a collaborative and solo contributor capacityExperience with EHR systems and their implementation/optimization in complex clinical settingsProficiency with federal, state and governing agency regulationsParticipates in continued clinical and in-service education, as well as professional training required by lawKnowledge and comfort level working with technology and enterprise wide support systems and toolsSuccessful management of a high volume of work, changing priorities as neededAppropriate judgment and critical thinking in decisions that requiring consideration of regulatory compliance, customer service, patient welfare and company interestsOutstanding presentation, writing and communication skillsPromotes the agency through positive representation and communication of its servicesCapable of using professional judgement to delegate selected tasksStrong ability to be the public face of the organization, and serve as an advocate for Home Healthcare, Home Hospice and other service linesCreative thinker who embraces thought leadershipCapable of making challenging decisions and willing to take responsibility for them.A bachelor's degree and advanced degrees in healthcare or business, preferredTwo (3) years, within the past five (5) years, of supervisory or administrative experience in hospice or a related health program. One (1) year experience as an nurse in any acute or post-acute settingValid driver's license and automobile insurance

Keywords: Intrepid USA, St. Paul , Hospice Administrator, Healthcare , Saint Paul, Minnesota