Dir, Pharmacy Service Operations Specialty
Company: Prime Therapeutics
Location: Saint Paul
Posted on: January 28, 2023
Job Description:
Our work matters. We help people get the medicine they need to
feel better and live well. We do not lose sight of that. It fuels
our passion and drives every decision we make.Job Posting TitleDir,
Pharmacy Service Operations SpecialtyJob Description SummaryProvide
corporate direction, management, consultation and oversight of the
pharmacy operations functions. Assist in planning, developing and
implementing corporate operations policies, procedures, performance
standards and training programs. Serve as a member of Magellan's
corporate office implementation team for the planning, development
and implementation of new business.Job Description
- Ensures and monitors the profitability of pharmacy
operations.
- Ensures all Pharmacies have a quality improvement process, and
that this process is followed.
- Manages Technician in Training process across all
Pharmacies.
- Measures performance and productivity against benchmarks and
provide guidance based on results.
- Assists management in developing action plans to improve
performance productivity while maintaining quality service in all
areas of operations.
- Conducts action plan meetings with management to ensure
compliance with plan.
- Develops efficient and effective workflows to improve
operations.
- Prepares detailed written reports related to workflows and
procedures and provide recommendations on areas of improvement to
increase efficiencies and streamline the operations processes after
site visits.
- Evaluates and analyze the operations functions to ensure
compliance with policies.
- Initiates and develops short and long range plans for areas of
responsibility and participate in the development of corporate and
strategic plans.
- Serves as a content expert to represent Pharmacy Operations on
committees, initiatives and strategic planning.
- In collaboration with new business clients and corporate office
management, plans, develops and implements operational workflows,
recruitment and selection of staff, training and management
reporting. For new business implementations, collaborate with
business clients and appropriate internal departments; plan and
develop specialized Magellan member and provider materials
(handbooks, manuals, newsletters, etc.).
- Provides advice and comment on proposed program language for
business client materials.
- During new business implementations, interviews and selects
pharmacy operations staff, write policies and procedures for all
areas.
- Prepares pharmacy operation responses to RFPs for new business
as required.
- Serves as a member of Magellan's corporate office
implementation team for the planning, development and
implementation of new business.
- Completes special projects as required.
- In the absence of the pharmacy operations leader, this position
is responsible for the overall operation and services of pharmacy
operations, including: Organizing and directing ongoing operational
functions; maintaining ongoing liaison among senior leadership and
personnel; employing qualified personnel and ensuring adequate
personnel education and performance monitoring; ensuring the
accuracy of public information materials and activities; and
working with Finance to implement and manage an effective budgeting
and accounting system.Responsibilities
- Minimum of 7 years of experience in planning, developing,
implementing and managing a pharmacy operations.
- Thorough knowledge and understanding of call center management
principles, practice, methods and techniques,
- including performance metrics.
- Excellent verbal and written communication skills.
- Knowledge of provider relations or network development.
- Experience in planning, developing and implementing
communication and education programs/materials.
- Experience in planning, developing and implementing new
business accounts, programs, products or services in healthcare
industry.Work ExperienceWork Experience - Required:PharmacyWork
Experience - Preferred:EducationEducation -
Required:BachelorsEducation -
Preferred:CertificationsCertifications -
Required:CPT/ExCPT/LPT/PTCB/RPT, Pharmacy Technician, State
Requirements - Pharmacy - PharmacyCertifications -
Preferred:Potential pay for this position ranges from $83,890.00 -
$142,610.00 based on location, experience and skills.To review our
Benefits, Incentives and Additional Compensation, visit our
Benefits Page (https://www.primetherapeutics.com/careers/benefits/)
and click on the "Benefits at a glance" button for more
detail.Prime Therapeutics LLC is an Equal Opportunity Employer. We
encourage diverse candidates to apply and all qualified applicants
will receive consideration for employment without regard to race,
color, religion, sex (including pregnancy), sexual orientation,
gender identity or expression, genetic information, marital status,
family status, national origin, age, disability, veteran status, or
any other legally protected class under federal, state, or local
law.Prime Therapeutics' fast-paced and dynamic work environment is
ideal for proactively addressing the constant changes in today's
health care industry. Our employees are involved, empowered, and
rewarded for their achievements. We value new ideas and work
collaboratively to provide the highest quality of care and service
to our members.If you are looking to advance your career within a
growing, team-oriented, award-winning company, apply to Prime
Therapeutics today and start making a difference in people's
lives.Prime Therapeutics LLC is an Equal Opportunity Employer. We
encourage diverse candidates to apply and all qualified applicants
will receive consideration for employment without regard to race,
color, religion, sex, sexual orientation, gender identity, national
origin, disability, or veteran status. If you are an applicant with
a disability and need a reasonable accommodation for any part of
the employment process, please contact Human Resources at
1.866.469.1257 or email Careers@primetherapeutics.com.
Keywords: Prime Therapeutics, St. Paul , Dir, Pharmacy Service Operations Specialty, Healthcare , Saint Paul, Minnesota
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