Global Procedural Training Manager

Company: Cardiovascular Systems, Inc
Location: Saint Paul
Posted on: March 18, 2023

Job Description:

Putting a new spin on your careerWorking at CSI means being a part of something greater than ourselves. We think big and move fast. From creating revolutionary technologies, to working with world class physicians and teams, we don't simply work, we save lives. We have big company drive and small company vibe where your daily impact can be felt company-wide. If you are curious, ambitious and dedicated, you will love our community. Grow with us!Job Description:Job Summary:The Procedural Training Manager will develop, plan and conduct training on the clinical application and procedural of CSI's product portfolio and/or services for sales representatives and reseller partners. In this role, you will design procedural training classes and procedural training materials (in collaboration with MA Content and Curriculum Manager and team). Additionally, you will conduct sales training needs assessments and analyze employee training needs to determine requirements for new program development. This role can support either the Peripheral or Coronary franchise.The Procedural Training Manager will work closely with physician faculty and advisors to ensure appropriate content is created and applied to physician and internal training programs. In this role, there is an expectation to prep key physicians/faculty on new products, new techniques and content prior to peer-to-peer training and podium presentations (in collaboration with Marketing and Professional Education).Essential Duties and Responsibilities:Education Strategy and Execution:

• Works to maintain a strong knowledge of Peripheral portfolio, services, customers, and competition to remain relevant and effective. This person is an advanced clinical subject matter expert who leads the development and application of effective advanced procedural training materials.
• Identifies clinical training and developmental needs and curates training initiatives and curriculum that can be tracked and reported in collaboration with Sales Training Directors
• Manage all activities related to developing and delivering new and existing procedural training programs globally
• Facilitates and trains global sales training department on procedural classroom training content
• Create engaging learning experiences and compelling course content that enhances retention and effectively translates into positive performance results
• Continuously educates self and develops others on appropriate methods for conducting legally compliant scientific interactions and enhancing patient safety
• Evaluate training program effectiveness and adjust when needed to ensure ongoing positive impact on performance results
• Drive brand values and philosophy through all training and development activities
• Collaborate closely with complication committee and implement findings into procedural training updates
• Utilizes Key Metrics to assess and improve performance in the global procedural expert role
• Create content to facilitate strategic training, based on meeting the Franchise and MA goals with a keen eye towards meeting patient safety goals
• Use digital training technology to develop, deploy, administer, and track training, including learning management systems, eLearning design software, polling software, and web conferencing tools
• Establish and support operating norms and metrics that inform the Executive team on the health of the clinical acumen of the global field organization (Strat Plan, AOP, QBR, monthly Franchise meetings, etc.)
• Work closely with your team and leadership (in partnership with Sales Training) to establish global continuing education standards to ensure an acceptable level of clinical acumen within the field organization and distributor teams
• Establish a level of expertise in leveraging innovative technologies to reinforce skills training (Simulation, Advanced Wet-lab, remote case access technologies, etc.
• Upon request, participate in New Product launch core teams and serve as the Procedural ExpertKOL Engagement:
  • Identify and work with physician advisors/KOL's to develop content and build lasting partnerships
  • Works with Medical Advisory Board to develop procedural guidance for new product launches and clinical trials
  • Work closely with your team and leadership (in partnership with Sales Training) to establish global continuing education standards to ensure an acceptable level of clinical acumen within the field organization and distributor teams
  • Establish a level of expertise in leveraging innovative technologies to reinforce skills training (i.e.,Simulation, Advanced Wet-lab, remote case access technologies)
  • Upon request, participate in New Product launch core teams and serve as the Procedural ExpertCompliance:
    • Ensure all stakeholders maintain adherence to compliance policies and protocols established
    • Champions measures that reinforce the value of medical and scientific principles such as accuracy, fairness, balance, and transparency to maintain compliance and optimize patient safety
    • Possess an understanding of the MC approval process for internal and external content
    • Upon request, work in partnership with MA curriculum team to resolve any compliance or IFU issuesKnowledge, Skills and Abilities Required for Successful Job Performance:
      • Bachelor's degree required, preferable in healthcare, biology, or related scientific discipline
      • Minimum of 5 years of relevant clinical education/sales training experience in medical device; 5 years of experience in Cardiovascular Medical Device industry preferred
      • Advanced clinical experience with complex peripheral therapies preferred
      • Instructional Design expertise with clinical curriculum is preferred
      • Proven ability to learn complex technology/clinical applications required
      • Familiarity with the medical device industry, laws and regulations governing medical device manufacturers, and compliance
      • Excellent negotiation and collaboration skills required
      • Demonstrate confidence in leading advanced clinical discussions with internal and external customers
      • Must demonstrate strong commercial and business acumen
      • Must be a self-starter, able to work independently and prioritize multiple tasks to meet strict deadlines
      • Ability to use a PC and mastery of Internet, Intranet and Microsoft products (Outlook, Word, Excel, PowerPoint, Access, Project and Photo Editor) as well as CSI specific systems
      • Excellent verbal and written communication skills requiredSpecifications/Other
        • Physical abilities: must be able to lift 20 lbs
        • Mental abilities: stare at computer screen 8 hours per day
        • Travel 20-25%, including overnight travel for CSI procedures, symposia, speaking events, and other business and industry related events.CSI is an EEO/AA company: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you are a job seeker with a disability and require accessibility assistance or reasonable accommodation to apply for an open position, please contact the Recruiting Department at Cardiovascular Systems, Inc., 1225 Old Hwy 8, New Brighton MN 55112, or call (651) 259-1600

Keywords: Cardiovascular Systems, Inc, St. Paul , Global Procedural Training Manager, Executive , Saint Paul, Minnesota