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Transition & Case Management Services Coordinator - Human Services Program Consultant

Company: Department of Human Services - Direct Care and Tre
Location: Saint Paul
Posted on: March 13, 2023

Job Description:

When all employees are embraced, respected and heard, we will build a collaborative, equitable, inclusive and anti-racist culture where everyone thrives.

Working Title: Transition & Case Management Services Coordinator
Job Class: Human Services Program Consultant
Agency: Human Services Dept

  • Who May Apply: Open to all qualified job seekers
  • Date Posted: 03/08/2023
  • Closing Date: 03/21/2023
  • Hiring Agency/Seniority Unit: Human Services Dept / MAPE DHS Central Office
  • Division/Unit: DHS-Central Office / ADSA MFP Administration
  • Work Shift: Day Shift
  • Work Hours: 8:00am to 4:30pm
  • Days of Work: Monday - Friday
  • Travel Required: Yes, ( Approximately 5%)
  • Salary Range: $32.13 - $47.65 / hourly; $67,087 - $99,493 / annually
  • Classified Status: Classified
  • Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
  • FLSA Status: Exempt - Administrative
  • Telework Eligible: Yes
  • Designated in Connect 700 Program for Applicants with Disabilities : Yes
    Make a difference in the lives of Minnesotans.

    The work you'll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.

    Job Summary

    *Telework (Within Minnesota or Neighboring States) and Flexible Hours Options Are Available.

    This position exists to lead in the design of transition and case management services and supports for DHS's federally funded Money Follows the Person (MFP) Rebalancing Demonstration Grant. Minnesota's MFP grant is known as "Moving Home Minnesota" or MHM. The MFP project is a systems transformation grant designed to "rebalance" Minnesota's Medicaid system and home and community-based services (HCBS).

    In alignment with targeted case management services, the individual will serve as MHM's lead in transition coordination, relocation service coordination, and case management services policy, as well as the legislation, strategic planning, technical assistance, and operational work. The individual will ensure that MHM meets the federal state and waiver plan requirements for relocation service coordination and case management, and the MFP grant requirements for the demonstration services of transition coordination and case management. Additionally, the individual will ensure that MFP, MFP Tribal Initiative, and DHS identifies and fulfills evaluation and continuous improvement needs and contributes to the system-wide efforts to promote the rebalancing of Minnesota's long-term supports and services.

    Responsibilities include, but are not limited to:
    • Develop, lead, and direct MHM's policies and HCBS development for transition coordination, relocation service coordination, and case management. Develop demonstration and supplemental transition services and supports that align with the MFP/MHM mission and objectives.
    • Lead the MHM team in the ongoing day-to-day operations of institutional to community transitions, and demonstration functions and initiatives (e.g., eligibility, enrollment, care/service plan development, service use, and outcome measurement, service delivery and operational capacity development) to ensure efficient operations and alignment with strategic goals and ensure that demonstration activities are carried out without interruption.
    • Identify and promote strategies that improve the equitable administration of transition-related supports. Build capacity and improve the delivery of transition coordination, case management, support planning and informed choice.


      Minimum Qualifications

      To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

      Three (3) years specialized professional experience in transition or relocation services case management for a human services or community-based services program.

      Experience must include:
      • Knowledge of Medical Assistance, Money Follows the Person/Moving Home Minnesota, home and community-based services and programs;
      • State and local service delivery systems and funding streams for older adults, adults and children with disabilities, mental health and chemical health treatment, and housing supports;
      • Practical understanding of Minnesota's transition coordination services and supports, and case management systems and processes;
      • Familiarity with interpreting legislative processes, procedures, and protocols that have broad and interrelated impact.
        Preferred Qualifications
        • Variety of experiences working effectively with others from different backgrounds and cultures;
        • Strong human relations and communication skills; communicate clearly and professionally both verbally and in writing; respond openly to requests and concerns;
        • Project Management skills;
        • Facilitator of groups to guide broad, agency-wide collaboration, quality assurance and improvement initiatives.
          Additional Requirements
          • The Minnesota Department of Human Services (DHS) will conduct criminal background checks on all finalists for this position. Finalists must pass the DHS background check.
          • Employee reference checks will be conducted on all finalists. This may include a review of documentation related to job performance. It also includes contact with the applicant's former employer(s).

            Application Details

            How to Apply

            Select "Apply for Job" at the top of this page. If you have questions about applying for jobs, contact the job information line at 651-259-3637 or email . For additional information about the application process, go to .

            If you have questions about the position, contact Kayla Nance at .

            To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID# 63780, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Dennis Stevenson at .

            If you are an individual with a disability and need an ADA accommodation for an interview, you may contact the Department of Human Services' ADA Coordinator at 651-431-4945 or for assistance.

            About Human Services Dept

            WE MAKE A DIFFERENCE! The Minnesota Department of Human Services impacts the lives of 1.7 million people every year, helping them meet their basic needs so they can achieve their highest potential.

            Why Work for Us

            Our differences make us stronger and leveraging them helps us create a workforce where everyone can thrive. The Department of Human Services is an equal opportunity employer. We are committed to embedding diversity, equity, inclusion, and accessibility at our workplace. We do this by developing strong leaders and advocates, increasing cultural competence and understanding among all employees, and removing institutional barriers and attitudes that prevent employees from advancing as far as their talents will take them. We prohibit discrimination and harassment of any kind based on race, color, creed, religion, national origin, sex (including pregnancy, childbirth and related medical conditions), marital status, familial status, receipt of public assistance, membership or activity in a local human rights commission, disability, genetic information, sexual orientation, gender expression, gender identity, or age .

            Diverse Workforce

            We are committed to continually developing a workforce that reflects the diversity of our state and the populations we serve. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve the people of Minnesota.

            A recent engagement survey of State of Minnesota employees found:
            • 95% of employees understand how their work helps achieve their agency's mission
            • 91% of employees feel trusted to do their jobs
            • 88% of employees feel equipped to look at situations from other cultural perspectives when doing their job
            • 87% of employees report flexibility in their work schedule
              Comprehensive Benefits

              Our benefits aim to balance four key elements that make life and work meaningful: health and wellness, financial well-being, professional development, and work/life harmony. As an employee, your benefits may include:
              • Public pension plan
              • Training and professional development
              • Paid vacation and sick leave
              • 12 paid holidays each year
              • Paid parental leave
              • Low-cost medical and dental coverage
              • Prescription drug coverage
              • Vision coverage
              • Wellness programs and resources
              • Employer paid life insurance
              • Short-term and long-term disability
              • Health care spending and savings accounts
              • Dependent care spending account
              • Tax-deferred compensation
              • Employee Assistance Program (EAP)
              • Tuition reimbursement
              • Federal Public Service Student Loan Forgiveness Program
                Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.


                Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. The State of Minnesota recognizes that a diverse workforce is essential and strongly encourages qualified women, minorities, individuals with disabilities, and veterans to apply.

                We will make reasonable accommodations to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email and indicate what assistance is needed.

Keywords: Department of Human Services - Direct Care and Tre, St. Paul , Transition & Case Management Services Coordinator - Human Services Program Consultant, Executive , Saint Paul, Minnesota

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