Senior General Manager
Company: EXOS
Location: Saint Paul
Posted on: March 12, 2023
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Job Description:
Job Summary:
Job Description:
Exos is looking for a dynamic, innovative, and experienced leader
to manage our fitness centers at the Minnesota Jewish Community
Center. We are looking for an exceptional, strategic, charismatic,
and empowering manager that will establish a culture of creativity
and engagement for their team members. The Senior General Manager
must be metric-driven and solution-oriented and will push their
team to grow the community and engage its members. Importantly, the
Senior General Manager will work in partnership with the MNJCC
leadership and program staff to collaborate, develop and expand the
center's offerings and actualize the key financial objectives of
the agency. ---
As our new Senior General Manager, you will:
Be the face of Health, Fitness and Membership for the Minnesota JCC
and the community.
Drive all aspects of the membership business - member experience,
acquisition, retention, usage, and engagement.
Lead and mentor the Sales Specialists from both sites.
Prioritize innovation and new program development to enhance the
member experience opening new revenue streams and supporting member
growth.
Generate new ideas and create a culture of collaboration and
manifestation.
Ensure that all EXOS team members embrace the technology at the
site and use it efficiently.
Work collectively with the JCC Marketing team to drive the
marketing efforts for membership and fitness. Inform marketing
strategy based on competitive analysis and industry knowledge.
Execute on work plans, action plans, and all tasks in a timely
manner.
Communicate clearly and effectively with EXOS and JCC staff.
Capture and share all information on current membership models,
fitness industry trends, and JCC specific best practices.
Support P/L influence and control. Develop budget, contingency, and
strategic plans for all departments within Health, Fitness, and
Membership.
Lead and mentor the Assistant General Managers of both sites
Support the hiring, supervising, mentoring and evaluation of
department managers.
Understand and be committed to the mission and vision of the
Center. Be knowledgeable about the center and all its programs.
Identify opportunities for cross-selling services throughout the
Center.
Monitor progress and planning on a monthly basis versus goals and
objectives.
Exemplify experience with identifying and using actionable data to
make decisions and track results.
Other duties as needed.
Required Qualifications:
Minimum of 7 years of General Manager Experience within the fitness
industry, including overseeing Membership.
Effective team management and coaching skills.
Strong service background and a focus on creating an exceptional
Member Experience.
Experience in building corporate partnerships, sponsorships, and
memberships.
Proven track record of launching new initiatives and exceeding
revenue goals.
Bachelor's Degree in fitness or business-related fields.
Preferred Qualifications:
Demonstrated success in increasing programming participation in
both for profit and not for profit environments.
Successful track record managing sales, personal/small group
training, operations, group programming and customer service.
Experience working at the Jewish Community Center.
Excellent communication-both written and oral, leadership,
interpersonal and supervisory skills.
Ability to anticipate, manage, and solve operational issues on a
regular, and daily, basis.
Highly skilled in Google Docs, Excel, as well as proven ability to
work with different CRM systems (i.e., CSI, Spectrum), Salesforce
preferred.
To prevent the infection and spread of COVID-19, and as an integral
part of its public health and safety measures, EXOS requires that
all successful applicants shall be required to show proof of full
vaccination by an FDA-approved COVID-19 vaccine before beginning
employment, unless an exemption from this policy has been granted
as an accommodation or otherwise. Applicants believing they need an
accommodation of this policy because of a disability,
sincerely-held religious belief, or otherwise should inform People
Operations after an offer of employment is extended; please do not
include any medical, genetic, or religious information on your
application materials. ---
Who We Are:
Exos, a coaching company, was founded in 1999 and became the
industry leader in human performance by preparing elite athletes
for their sport. Over two decades later, we have evolved into a
company with a goal to ignite the hero in all of us by getting our
members ready to achieve what's most meaningful to them. Whether
that's having energy to chase kids at the playground, coming up
with a breakthrough idea at work, getting back into a running plan,
or other moments that matter most -- Exos gets our members
ready.
We provide coaches who empathetically and expertly guide, programs
that are personalized, and teams to support members along the way.
By leveraging science, technology and engaging programming, we
impact hundreds of thousands of members at 400 locations
world-wide; ranging from corporate sites and community programs to
military and athlete training centers.
We are an equal opportunity employer
EXOS is proud to be an equal opportunity employer. We are committed
to creating an inclusive and welcoming workplace for all. We invite
applicants from a wide variety of identities, ideas, perspectives
and experiences and encourage people from underrepresented
backgrounds to apply. Exos offers reasonable accommodations to job
applicants with disabilities.
Learn more here:
EEO is the Law
(http://cdn2.hubspot.net/hubfs/211432/EEO_is_the_Law.pdf)
EEO is the Law Supplement
Keywords: EXOS, St. Paul , Senior General Manager, Executive , Saint Paul, Minnesota
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