Research Director
Company: Meta
Location: Saint Paul
Posted on: January 24, 2023
Job Description:
Summary: Our UX Research team is designing for the global
diversity of human needs, which requires us to deeply understand
the behaviors of the people behind them. Facebook Inc. UX
researchers tackle some of the most complex challenges to gain
deeper insights into how people interact with each other and the
world around them, and work collaboratively to contribute new ideas
to products that impact the experiences of billions of people on a
global scale. We employ a variety of qualitative and quantitative
methods to accomplish our goals, including surveys, focus groups,
field studies, usability tests, and 1:1 interviews. We value a
diverse range of perspectives and stem from many different
backgrounds geographically, educationally, philosophically. We come
from industry and academia, with roots in anthropology, design
research, economics, HCI, human factors, market research, political
science, sociology, social computing, and social psychology, among
others. Facebook Inc. is looking for an experienced research leader
with seasoned research, communication and people management skills.
The successful candidate has a proven track record of translating
research into design and product decisions. It's not enough to
answer interesting questions about user behavior; our team focuses
on impact. You will oversee a team of world-class researchers
across multiple research disciplines.The successful candidate must
be an expert researcher who can generate and socialize insights
that impact the strategy and product roadmaps of complex and
diverse products. The role also requires a proven track record of
building and managing high-performing teams, preferably with
researchers of different disciplines. Candidates must be able to
articulate the vision of the team to cross-functional partners and
be a strong advocate for the role of research in product
development.Required Skills: Research Director
Responsibilities:
- Manage a research area with broad scope in size and
complexity
- Manage multiple research managers and ICs across multiple broad
initiatives
- Consider factors beyond your immediate team to innovate, take
appropriate risks, and balance short, medium, and long-term
needs
- Influence and drive strategy
- Calls out risks and opportunities across multiple teams
- Identify ways to elevate and up level Research with product
leadership
- Identify gaps and solutions for future growth and scale within
the org, including system, product, function, partnership, culture
and/or organization opportunities
- Responsible for the quality of the team, including coaching,
growing ICs and managers and addressing under-performance
- Responsible for developing a cohesive and strong leadership
team of managers
- Be a role model for inclusive behaviors and build a diverse
organization that values, respects and taps into different
backgrounds and perspectives
- Understands org health (engagement, retention, feedback)
- Effectively diagnose and make recommendations to solve complex
issues that may span multiple teams
- Communicate team purpose, contribution, and how it fits in with
the broader mission of the company
- Make the company better through engaging in cross-company
efforts like recruiting, cross-functional partnerships, diversity &
inclusion, or site initiatives
- Actively recruit and close top tier talent to fill strategic
open positions for both IC and management roles beyond your
immediate organization
- Drive team execution, culture, and process across the FB
research community, broader FB community and/or externally
- Form internal partnerships, influence, resolve conflict, build
alignment, and work effectively across teams and disciplines
throughout the company to execute the strategy
- Proactively identify the largest problems impacting your team's
execution and effectively resolve and manage dependencies
- Identify relevant metrics and track trends to report progress
relative to goals. (E.g., team health, research impact, product
goals)Minimum Qualifications: Minimum Qualifications:
- Bachelors degree or significant experience conducting UX
research with meaningful business impact
- 18+ years of experience conducting and/or studying research
post-Bachelors degree
- 8+ years directly managing, coaching and developing full-time
researchers
- 5+ years experience managing managers
- Experience managing across different research
methodologies
- Experience directly conducting primary research (either
qualitative or quantitative) end-to-end (i.e., designing, fielding,
analyzing and reporting out data)
- Experience building teams over time through hiring, growing,
and retaining high-performing researchers
- Experience building and setting research strategy that connects
with business strategy
- Track record of translating research into business impact
- Experience working with a variety of cross-functional peers and
stakeholders (e.g., product managers, data scientists, designers,
engineers, policy, communications, marketing)Preferred
Qualifications: Preferred Qualifications:
- Masters or Doctorate degree
- Experience with consumer products, consumer insights, or
product development
- 5+ years of UX research experiencePublic Compensation:
$229,000/year to $295,000/year + bonus + equity + benefitsIndustry:
InternetEqual Opportunity: Facebook is proud to be an Equal
Opportunity and Affirmative Action employer. We do not discriminate
based upon race, religion, color, national origin, sex (including
pregnancy, childbirth, or related medical conditions), sexual
orientation, gender, gender identity, gender expression,
transgender status, sexual stereotypes, age, status as a protected
veteran, status as an individual with a disability, or other
applicable legally protected characteristics. We also consider
qualified applicants with criminal histories, consistent with
applicable federal, state and local law. Facebook is committed to
providing reasonable accommodations for candidates with
disabilities in our recruiting process. If you need any assistance
or accommodations due to a disability, please let us know at
accommodations-ext@fb.com.
Keywords: Meta, St. Paul , Research Director, Executive , Saint Paul, Minnesota
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