Associate Director of Academic Advising - CEHD Student Services
Company: University of Minnesota
Location: Saint Paul
Posted on: January 23, 2023
Job Description:
Apply for JobJob ID353042
LocationTwin Cities
Job FamilyStudent Services
Full/Part TimeFull-Time
Regular/TemporaryRegular
Job Code9362AA
Employee ClassAcad Prof and Admin
Add to Favorite JobsEmail this JobAbout the Job
Position Overview:
The Associate Director of Academic Advising leads and provides a
strategic vision for comprehensive College of Education and Human
Development advising services that support the progress, retention,
and graduation of 2,500 undergraduate students. This includes
overseeing existing programming, initiating new programming,
managing schedules and resources, and implementing and evaluating
advisor outreach to all undergraduate students. In addition, the
Associate Director of Advising oversees: supervision of the
academic advising team (7.5 FTE); registration and degree progress
policy and practice;) enrollment management for student access and
experience in college curriculum, and communication of policies and
practices outward to staff, faculty, and departmental advisors in
the college.
The Associate Director serves on the Student Services Leadership
Team with the leaders of Admissions, Recruitment & Student
Engagement; Career Services; Degree Progress and Retention; Student
Engagement; and Scholarship & Department Administration. The
Associate Director reports to the Director of CEHD Student
Services.The University of Minnesota encourages a healthy work life
balance for employees. CEHD is committed to an excellent employee
experience, offering a that meets the needs of students, staff,
faculty, and the communities we serve. Flexible work arrangements
may include flexibility in schedule and/or work location. Please
note that 100% remote work requires approval. All UMN employees are
expected to follow applicable public health and safety
procedures.
Job Responsibilities:
Management & Supervision of Student Services Academic Advising
Program (50%)
- Develop, lead, and provide strategic visioning for
undergraduate CEHD Student Services' comprehensive advising
programming, processes, structure, staffing, and communication to
meet the college's goals for student success, retention, and
graduation, in collaboration with the Student Services leadership
team.
- Provide decisions and direction for advisors with serving
students in crisis, who demonstrate extenuating circumstances, who
have complicated and urgent or immediate needs, or who require
intervention regarding academic progress issues.
- Build, document, and support advising workflow processes,
including overseeing evaluation of routine advising work.
- Coordinate with the Front Desk staff to create seamless
services for students as they initiate access to advising.
- Manage overall student caseload of all Student Services
advising staff in an equitable, fair minded way, including
coordinating changes in advisor assignments and caseload numbers.
Plan and advocate for staffing levels to meet advising ratio
standards for best levels of advising service.
- Assess, develop, and implement training needs for advisors on
collegiate and University curriculum, policies, procedures, and all
advising systems.
- Manage talent of CEHD student services academic advising staff
using a strengths-based approach while recognizing the range of
backgrounds, cultures, and learning styles of the staff. This
includes:
- Acquire talent, including recruiting, hiring, training, and on
boarding new advising staff.
- Manage performance, including both supportive and constructive
feedback, and providing corrective action when necessary.
- Meet regularly with supervisees to answer questions, share
information, provide feedback and ongoing training as well as
overall employee development, support, coaching and mentoring.
- Conduct annual performance reviews, including setting
performance expectations and goals and developing professional
development plans that support achievement of goals
- Consult with other Student Services area leads including that
of career services, student admissions and engagement, and degree
progress for case consultation and information sharing.
- Serve as academic advisor for a small caseload of undergraduate
students.
Academic Advising Leadership, Collaboration and Evaluation (35%)
- Provide advising leadership in Student Services for advisors of
all undergraduate students in CEHD, including students in all of
CEHD 12 majors, undeclared students and students in the President's
Emerging Scholars Program.
- Collaborate closely with TRIO Student Support Services Director
and advisors to share information on advising philosophy, policies
and practices to ensure consistency and quality of advisee
experiences.
- Collaborate closely with academic department advisors in
assigning advising liaisons to departments, consulting on student
issues and sharing of information that informs advising
practices.
- Implement data-driven processes and retention initiatives for
advisors to use in proactively supporting students toward timely
degree progress.
- Continually evaluate and assess the needs of students to inform
leadership of advising services and programming.
- Use research-based effective and accessible advising practices
as well as college and university data to build, implement and
evaluate programming to improve student degree progress.
- Make decisions in application of academic and curricular policy
with the critical role of monitoring, implementing, and
communicating precedent outward to staff, faculty, and department
advisors.
- Supervise and consult on the decision making process for
registration and policy exceptions within student records.
- Monitor and evaluate student outreach initiatives to ensure
timely and effective communication strategies.
- Collaborate with the Coordinator of Degree Progress and
Retention in implementing our major declaration process including
consultation on student exceptions and implementing communication
strategies.
- Collaborate with the Associate Director for Recruitment,
Admissions and Student Engagement, the TRIO Student Support
Services Director, and the Coordinator of Degree Progress and
Retention to create processes/policies connecting admission,
orientation and advising to form equitable, consistent and seamless
transition and support services to all students.
- Consult and collaborate with the Director of Undergraduate
Education on curriculum revision and development within the college
from the undergraduate student perspective so that the curriculum
is attentive to student needs by providing an emphasis on equity,
access, barriers, and overall degree progress.
- Represent CEHD and academic advising for college and university
campus offices and groups to advocate for the delivery of strong
advising and support services to students throughout the college
and university system.
Oversee CEHD's President Emerging Scholars (PES) program (10%)
- Co-supervise the Assistant Director of TRIO Student Support
Services/PES with the Director of TRIO Student Support
Services
- Work with the PES Coordinator on strategic initiatives and
programming to meet the needs of PES students
- Oversee curriculum development and student learning outcomes
for the PES sections of EDHD 1701 - Identity, Culture, and College
success, in collaboration with the Director of TRIO Student Support
Services.
- Select, train, and assist EDHD 1701 instructors with
curriculum, learning objectives, and classroom management for four
sections each Fall
- Teach a section of EDHD 1701 as needed
Professional Service & Miscellaneous (5%)
- Provide expertise, leadership, and/or oversight for a broad
spectrum of academic advising and student needs in the unit,
academic departments in the college and across the University.
- Serve on university wide Advising Coordinators Group to
influence and inform policies and practices that impact advisors
and students on campus and develop effective supervision practices
of academic advisors.
- Stay abreast of current trends and philosophies in academic
advising and supervision, engage in scholarship or creative
programming in the areas of advising, supervision, academic
progress and service delivery
- Support efforts to initiate systemic change in academic
advising practices, through building awareness, sharing expertise,
offering advocacy, etc.
- Participate in and collaborate with college recruiting
events
- Lead various aspects of college commencement events including
coordination of advising staffing, student line-up, student
check-in.
- Other duties as assignedStarting salary for this position is
$70,000. Salary offers are dependent on the candidate's experience,
skills, and internal equity within the department.
Qualifications
Required Qualifications:
- Bachelor's degree with at least 8 years of relevant experience,
or Master's degree and 6 years of relevant experience.
- Demonstrated leadership within a small department or
cross-disciplinary team with responsibility for leading a
department function of notable significance that in part affects
how well the organization operates.
- Experience leading academic advising processes, student
caseloads and advising staff.
- Experience leading student progress toward degree functions,
including but not limited to: understanding probation, suspension,
return from suspension, curricular access issues and barriers to
timely completion of degree.
- Experience supervising and/or collaborating with a diverse
staff and student body, with a proven commitment to equity and
diversity and a passion for holistically supporting the learning,
development and success of all students and staff.
- Strong verbal and written communications skills, evidenced in
various formats including in-person, email, video, and
on-line.
- Demonstrated creative problem-solving skills and independent
decision-making abilities.
Preferred Qualifications:
- Advanced degree in Higher Education, Student Affairs/Student
Development, College Student Personnel Counseling or related
field.
- Relevant administrative experience in a higher education
setting, balancing a large number of projects and related
details.
- Significant experience related to student records and the
ability to learn new systems related to student support.
- Experience supervising a diverse team of professionals in a
growth-minded environment.
- Experience developing, implementing and evaluating student
support or advising programming.
- Demonstrated ability to function effectively and
collaboratively with multiple stakeholder groups within a large,
dynamic organization. Evidence of ability to work cooperatively
with administrators, faculty, staff, students, student's parents,
and the public.
About the Department
Department Overview:CEHD Student Services supports the mission of
the college by facilitating access, admission, retention,
graduation, and development of a diverse population of life-long
learners. We believe engaging with diverse and dynamic ideas,
worldviews, situations, and communities is necessary to fulfill our
mission and that we have a responsibility to address fundamental
issues of bias, discrimination, and exclusion.College Overview:
The College of Education and Human Development (), the third
largest college and the University, contributes to a just and
sustainable future through engagement with the local and global
communities to enhance human learning and development at all stages
of the life span. We know diversity is necessary to do our best
work and foster our humanity. That's why the CEHD community is
collectively dedicated to cultivating an inclusive and equitable
environment, embracing and celebrating all identities of our
students, staff, and faculty. These values are also a moral
imperative requiring continuous proactive measures and a firm
stance against prejudice, discrimination, and systemic
injustice.
Benefits
Working at the UniversityAt the University of Minnesota, you'll
find a flexible work environment and supportive colleagues who are
interested in lifelong learning. We prioritize work-life balance,
allowing you to invest in the future of your career and in your
life outside of work.The University also offers a comprehensive
benefits package that includes:
- Competitive wages, paid holidays, and generous time off
- Continuous learning opportunities through professional training
and degree-seeking programs supported by the
- Low-cost medical, dental, and pharmacy plans
- Healthcare and dependent care flexible spending accounts
- University HSA contributions
- Disability and employer-paid life insurance
- Employee wellbeing program
- Excellent retirement plans with employer contribution
- Public Service Loan Forgiveness (PSLF)
- Financial counseling services
- Employee Assistance Program with eight sessions of counseling
at no costPlease visit the for more information regarding
benefits.
How To Apply
The priority deadline for this position is January 2, 2023. The
posting will remain up until finalists are determined.Applications
must be submitted online. To be considered for this position,
please click the Apply button and follow the instructions. You will
be given the opportunity to complete an online application for the
position and attach a cover letter and resume.Additional documents
may be attached after application by accessing your "My Job
Applications" page and uploading documents in the "My Cover Letters
and Attachments" section.To request an accommodation during the
application process, please e-mail employ@umn.edu or call (612)
624-UOHR (8647).
Diversity
The University recognizes and values the importance of diversity
and inclusion in enriching the employment experience of its
employees and in supporting the academic mission. The University is
committed to attracting and retaining employees with varying
identities and backgrounds.The University of Minnesota provides
equal access to and opportunity in its programs, facilities, and
employment without regard to race, color, creed, religion, national
origin, gender, age, marital status, disability, public assistance
status, veteran status, sexual orientation, gender identity, or
gender expression. To learn more about diversity at the U: .
Employment Requirements
Any offer of employment is contingent upon the successful
completion of a background check. Our presumption is that
prospective employees are eligible to work here. Criminal
convictions do not automatically disqualify finalists from
employment.
Please note: All employees at the University of Minnesota are
required to comply with the University's Administrative Policy:
COVID-19 Vaccination and Safety Protocol by either providing proof
of being fully vaccinated on their first day of employment, or
complete a request for an exemption for medical exemption or
religious reasons. To learn more please visit:
About the U of M
The University of Minnesota, Twin Cities (UMTC)The University of
Minnesota, Twin Cities (UMTC), is among the largest public research
universities in the country, offering undergraduate, graduate, and
professional students a multitude of opportunities for study and
research. Located at the heart of one of the nation's most vibrant,
diverse metropolitan communities, students on the campuses in
Minneapolis and St. Paul benefit from extensive partnerships with
world-renowned health centers, international corporations,
government agencies, and arts, nonprofit, and public service
organizations.
Keywords: University of Minnesota, St. Paul , Associate Director of Academic Advising - CEHD Student Services, Executive , Saint Paul, Minnesota
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