Business Manager
Company: Common
Location: Saint Paul
Posted on: May 15, 2022
Job Description:
Job DescriptionAbout Common Common is the nation's leading
residential brand and operating platform that designs, leases, and
manages multifamily properties that appeal to today's renters.
Through smart design and tech-enabled property management, Common
delivers exceptional experiences to thousands of residents in
coliving, microunit, and traditional apartments in cities from
coast to coast. Founded in October 2015, we are the preferred
choice for renters looking for a stress-free apartment from a
trusted brand, and for real estate owners seeking reliable,
above-market returns. We challenge ourselves every day not just to
think about ways to make city living better, but to activate those
ideas in meaningful ways. Our team is comprised of real estate
professionals, designers, engineers, salespeople, marketers, member
service representatives, and so much more. We work collaboratively,
value self-startership, and embrace a "whatever it takes" mentality
to ensure our work is done and done well. Common sits squarely at
the intersection between technology and real estate, working every
day to build quality residential solutions that bring positive
change to the world's rental housing crisis.
It's an exciting time to be part of Common's team. With over 17,500
units signed and under development and over $110 million in global
venture capital investment, Common is expanding its reliable,
renter-first property operations to 26 cities across the world. To
follow the latest Common news, get to know our community of
residents, and learn about what it's like to work at Common, you
can follow us on Instagram, Linkedin, and Twitter. To see more open
roles and hear from Common employees check out our Careers Page.
About the RoleCommon is seeking a Business Manager to join our
growing team. This position will ensure the properties meet
budgeted financial and operational goals by managing onsite staff
and collaborating closely with Common's specialized teams (Sales,
Maintenance, Marketing, Accounting). As the primary contact to
owners, success in this role requires razor-sharp analytical
skills. This role will report to the Director of Property
Management.Responsibilities
- Prepare annual operating budgets and perform budget projections
for all properties
- Ensure and complete all required weekly, monthly, and quarterly
reports are completed accurately, on-time, and with relevant
analyses
- Act as the primary point of contact to property owners
- Work with stakeholders to implement effective cost control,
revenue maximization, and delinquency management systems
- Maintain thorough product knowledge of all your properties and
their competitors
- Ensure your buildings perform to targeted performance
metrics
- Utilize online accounting systems, including but not limited to
approving large purchase orders and annual contracts
- Ongoing management of onsite staff and constant coordination
with cross-functional stakeholders in Maintenance, Sales,
Compliance, Leasing, and Accounting
- Tour prospective members through our homes
- Overseeing and coordinate all resident relations including
member escalations
- Work with the Member Support team to investigate and resolve
member concerns and complaints
- Assist in ensuring that all work orders and repair requests are
processed in a timely fashion
- Drive local member experience through events and member delight
efforts
- Walk properties daily (vacant apartments, common areas,
amenities, and grounds)
- Assisting on all emergency situations
- Other ad hoc projects may be assigned
- Willingness to work a flexible schedule including weekends and
holidaysRequirements
- 3+ years experience in Property Management
- 3+ years experience in Leasing
- Demonstrated success and experience managing a growing
team
- Comfortable working with leases
- Proficient in Microsoft Excel
- Extreme level of empathy and ability to connect with people
from all walks of life; ability to balance a passion for making
people happy while setting expectations
- Previous sales experience
- Strong communication skills, both verbal and written
- Impeccable organization, attention to detail, and ability to
handle high volume and manage your own time
- Self-starter that's comfortable operating in an ambiguous
environment and able to make smart decisions quickly using both
data and strong emotional intelligence
- Experience working cross-functionally with a demonstrated
ability to both give and receive constructive feedbackWhat We Offer
Common truly values our employees and wants to do everything to
ensure that our employees are not only happy and professionally
fulfilled, but also that they have the opportunity to be healthy.
Because of this, we are committed to providing a number of
affordable and valuable health and wellness benefits for our
employees such as:
- Paid vacation and sick time
- Medical, dental, and vision insurance
- FSA + HSA options
- Company-paid life insurance
- Company-paid STD/LTD
- Paid parental leave
- 401k plansAdditional benefits such as equity, paid holidays,
commuter transit benefits, job training + development opportunities
+ a great wellness program are also available. And as always, we
are regularly evaluating our offerings to ensure employees' needs
are being met.Common is an equal opportunity employer. All
qualified applicants will receive consideration for employment
without regard to age, ancestry, color, family or medical care
leave, gender identity or expression, genetic information, marital
status, medical condition, national origin, physical or mental
disability, political affiliation, protected veteran status, race,
religion, sex (including pregnancy), sexual orientation, or any
other characteristic protected by applicable laws, regulations, and
ordinances.California Employees and Applicants: Notice of
Collection of Personal Information (CCPA)United Kingdom Staff
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Keywords: Common, St. Paul , Business Manager, Executive , Saint Paul, Minnesota
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