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LHI Records Management Specialist I - Remote

Company: UnitedHealth Group
Location: Saint Paul
Posted on: November 23, 2021

Job Description:

You-'ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.--

At Optum, the mission is clear:--Help people live heathier lives and help make the health system work better for everyone

LHI is one of 4 businesses under OptumServe. OptumServe--provides health care services and proven expertise to help federal government agencies modernize the U.S. health system and improve the health and well - being of Americans. By joining OptumServe you are part of the family of companies that make UnitedHealth Group a leader across most major segments in the U.S. health care system.

LHI was founded in 1999 and acquired by Optum in 2011, LHI specializes in creating and managing health care programs through on - location services, patient - specific in - clinic appointments, telehealth assessments, or any combination based on customer need. LHIs customizable solutions serve the diverse needs of commercial customers, as well as federal and state agencies, including the U.S. Departments of Defense, Veterans Affairs, and Health and Human Services.

There-'s an energy and excitement here, a shared mission to improve the lives of others as well as our own. Ready for a new path? Start doing your life-'s best work.SM

Training will be conducted virtually from your home.

*All Telecommuters will be required to adhere to UnitedHealth Group-'s Telecommuter Policy.

Primary Responsibilities:

  • Responsible for processing all incoming medical and/or dental service documentation according to contract requirements and customer specifications.-- Receive and thoroughly review documentation for errors, identify missing components and complete data entry.
  • Ensure program policies and customer designated guidelines are adhered to while processing the documentation under time-sensitive deadlines.
  • Receive service documentation, scan, enter data and attach to orders.
  • Utilize internal proprietary program to maintain customer designated guidelines for the accurate processing of medical and/or dental service documentation through the maintenance of system check lists; accompanied with detailed documentation
  • Data entry of medical and/or dental service results into internal proprietary and external customer databases and/or programs.
  • Make outbound phone calls to provider network to verify customer attended appointment and documentation has been mailed, faxed or e-mailed into LHI.

    You-'ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
    Required Qualifications:--

    • High School Diploma / GED (or higher)
    • 1+ years of clerical experience
    • 1+ years of data entry/data control experience
    • Experience with Microsoft Word--(create and edit documents), Microsoft--Excel (creating and editing spreadsheets), Microsoft--Outlook (creating and storing email communication)
      Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance.--

      Telecommuting Requirements:

      • Required to have a dedicated work area established that is separated from other living areas and provides information privacy
      • Ability to keep all company sensitive documents secure (if applicable)
      • Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

        Preferred Qualifications:

        • Associates Degree (or higher)
        • Data entry and customer service experience
        • Experience with medical or dental documentation and terminology a plus

          Soft Skills:

          • Ability to perform detailed work with a high degree of accuracy
          • Strong analytical thinking, multi-tasking, organizational and time management skills
          • Excellent verbal and written communication skills
          • Ability to work independently as well as with a team and must be able to problem solve and propose solutions in a fast-paced environment
          • Must demonstrate an appropriate level of assertiveness in performing work responsibilities under time-sensitive deadlines established by contract requirements
          • Willingness to work special projects as directed
          • Must be able to recognize inconsistencies in data

            UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.

            Military & Veterans find your next mission: We know your background and experience is different and we like that. UnitedHealth Group values the skills, experience and dedication that serving in the military demands. In fact, many of the values defined in the service mirror what the UnitedHealth Group culture holds true: Integrity, Compassion, Relationships, Innovation and Performance. Whether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journey. Learn more at

            Learn how Teresa, a Senior Quality Analyst,--works with--military veterans and ensures they receive the best benefits and experience possible.--

            Careers with LHI. Our focus is simple. We-'re innovators in cost - effective health care management. And when you join our team, you-'ll be a partner in impacting the lives of our customers, and employees. We-'ve joined OptumHealth, part of the UnitedHealth Group family of companies, and our mission is to help the health system work better for everyone. We-'re located on the banks of the beautiful Mississippi River in La Crosse, Wis., with a satellite office in Chicago and remote employees throughout the United States. We-'re supported by a national network of more than 25,000 medical and dental providers. Simply put, together we work toward a healthier tomorrow for everyone. Our team members are selected for their dedication and mission - driven focus. For you, that means one incredible team and a singular opportunity to do your life-'s best work.SM

            Colorado, Connecticut or Nevada Residents Only:--The salary range for Colorado residents is $15.00 to $19.09. The salary range for Connecticut / Nevada residents is $15.00 - $21.06. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you-'ll find a far-reaching choice of benefits and incentives

            Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

            UnitedHealth Group--is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

            Keywords: military, issue resolution, communication, veterans, data control, data management,--work at home, work from home, WAH, WFH, remote, telecommute, hiring immediately, #rpo

Keywords: UnitedHealth Group, St. Paul , LHI Records Management Specialist I - Remote, Executive , Saint Paul, Minnesota

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