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Technical Writer

Company: Public Consulting Group
Location: Saint Paul
Posted on: June 21, 2022

Job Description:

OverviewAbout Public Consulting GroupPublic Consulting Group, Inc. (PCG) is a leading public sectorsolutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986 and headquartered in Boston,Massachusetts, PCG has over 2,500 professionals in more than 60 offices worldwide. PCG's Education practice offers consulting services and technology solutions that help schools, school districts, and state education agencies/ministries of education to promote student success, improve programs and processes, and optimize financial resources. To learn more, visithttp://www.publicconsultinggroup.com/education/.ResponsibilitiesPublic Consulting Group, Inc. (PCG) provides management consulting and technology services to help public sector education, health, human services, and other government clients achieve their performance goals and better serve populations in need. Founded in 1986 and headquartered in Boston, Massachusetts, PCG has more than 2,200 professionals in 55 offices around the U.S. and in Montreal, the UK and Poland. The firm draws on more than three decades of consulting to public sector clients in all 50 states and Canada to deliver best-practice solutions and measurable results to state and local public agencies, state-operated facilities, and private providers that do business with government agencies. PCG is committed to a diverse workforce which reflects our clients and the people they serve. Our organizational culture attracts and rewards people who are results-oriented and interested in making an immediate impact on their community as well as their own career. The Technical Writer will support the Technology Team within our Education Practice area. This position will focus on creating and editing a variety of IT documentation, including technical designs and specification, as well as variety of diagrams. The Technical Writer role will report to IT Manager. This position works alongside other Operations, Program Integrity, Client Success, and Technology positions including Product Leads, development, Technical Business analyst and Quality Assurance (QA) staff. QualificationsResponsibilities:The Technical Business Analyst can expect to play an active role in a wide range of work assignments around the successful completion of Technology tasks from start to finish including, but not limited to:Works with IT and Product Manager to create documentation methodology and frameworkWorks collaboratively with developers and engineers to effectively document technological systemsWorks with technical and non-technical internal client teams to obtain an in-depth understanding of systems and document all technology product requirementsAnalyzes existing and potential changes and upgrades with a focus on reuse and opportunities for maximizing efficienciesDocuments application infrastructure with technical diagrams and other visual representationsCreates and maintains information architecture artifactsProduces high quality, internal end user documentationMaintains document revisions and version control as applications evolve through Iterative or Agile developmentCreates system flow diagramsDocuments programming methodologies (e.g. Agile SDLC)Other responsibilities as requiredThe successful candidate will demonstrate the following skills:Technical writing of software/hardware documentationAbility to deliver high quality documentation for multiple projectsProven ability to prioritize competing deliverablesAbility to grasp and translate abstract technical concepts into high-quality, layperson languageFamiliarity with the software development life cycle (SDLC) EEO StatementPublic Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.>

Keywords: Public Consulting Group, St. Paul , Technical Writer, Engineering , Saint Paul, Minnesota

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