Technical/Procedure Writer - Remote

Company: U.S. Bank
Location: Saint Paul
Posted on: January 26, 2023

Job Description:

At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, were one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.Job DescriptionTechnical/Procedure Writer - RemoteDescription

• Responsible for driving and leading the development, review and on-going maintenance of operational procedures, training materials, process maps, communication, and communication plans, working with applicable business line areas and owners as well as cross functionally as necessary.
• Ensure all materials are aligned with corporate policies.
• Provide reporting to the Business Line on Special projects.
• Drive approval process for all written products.Basic Qualifications
  • Bachelors degree, or equivalent work experience
  • Four or more years of related technical/procedural writing experiencePreferred Skills/Experience
    • Strong analytical and organizational skills with excellent attention to detail
    • Drive approval process for all written products
    • Proficient computer skills, especially Microsoft Office applications including Word, Excel, PowerPoint, SharePoint and Visio
    • Strong process and project management skills including ability to facilitate and schedule meetings, plan agendas and update reports.
    • The ability to develop training materials and process maps or flowcharts using Microsoft Visio.
    • Knowledge of financial services, banking, and the collections industry is a strong plus.
    • A strong team player with the ability to work well independently and as part of a team, with limited direct supervision.
    • Ability to manage full workload in a fast-paced environment with continually changing prioritiesIf theres anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .Learn how the way we work at U.S. Bank (https://assets.phenompeople.com/CareerConnectResources/prod/UBNAGLOBAL/documents/Thewaywework-1666895142717.pdf) drives meaningful relationships with our customers and collaboration across the company.Benefits:Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting careers.usbank.com (https://careers.usbank.com/global/en/benefits) .EEO is the LawApplicants can learn more about the companys status as an equal opportunity employer by viewing the federal EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) poster.E-VerifyU.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, US Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401k contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $62,815.00 - $73,900.00 - $81,290.00Due to legal requirements, U.S. Bank requires that the successful candidate hired for some positions be fully-vaccinated for COVID-19, absent being granted an accommodation due to a medical condition, pregnancy, or sincerely held religious belief or other legally required exemption. For these positions, as part of the conditional offer of employment, the successful candidate will be asked to provide proof of vaccination or approval for an accommodation or exemption upon hire.U.S. Bank will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

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