StPaulRecruiter Since 2001
the smart solution for St. Paul jobs

Social Media Community Coordinator

Company: Horizontal Talent
Location: Saint Paul
Posted on: August 6, 2022

Job Description:

Job Description:-

  • Helps build Client brand trust and loyalty by engaging with community members on Client social media channels.
  • Manages the daily social community moderation operations of Client Corporate Brand in the US.
  • This includes responding and engaging with community members via public comment and private message across Facebook, Instagram, LinkedIn, Twitter and YouTube.
  • Additional responsibilities include monitoring and reporting on social community moderation trends, including identifying and escalating key conversation themes and patterns that pose opportunity or threat to the brand.
  • Minimal work direction needed, highly skilled and knowledgeable to the position and provides best practice sharing within work group.
  • Has ability to prioritize and execute tasks, with working knowledge of social community management/moderation.Position Duties:
    • Social Community Management/Moderation
    • Social Moderation ReportingBasic Qualifications:
      • Bachelors Degree
      • 1 year professional social media experience, with some emphasis on social community management/moderation
      • 1 year professional customer service, communication/PR, or brand marketing experiencePreferred Qualifications:
        • Experience managing/moderating brand social communities across Facebook, Instagram, LinkedIn, Twitter and YouTube
        • Experience working in a customer-facing communications role
        • Experience with crisis communications management
        • Experience using social media management software, such as Khoros, Sprinklr, Hootsuite, etc.
        • Experience with brand tone of voice
        • Experience monitoring and reporting on social community moderation trends
        • Experience working in a global, corporate environmentSoft Skills:
          • Fast-paced Self-starter
          • Empathetic
          • Excellent verbal & written communications
          • Great attention to detail
          • Ability to prioritize effectively
          • Great team playerCore Hours:
            • 40 hours/week
            • Core business hours are 8:30am-4:30pm. Non-employee can structure their 8-hour workday around our core business hours.
            • With Client Work Your Way policy, we offer three broad options (see below) that represent how you can work, based on your work and preferences.
            • Options may vary depending on local laws, regulations, work agreements or other local conditions.

Keywords: Horizontal Talent, St. Paul , Social Media Community Coordinator, Advertising , Saint Paul, Minnesota

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest Minnesota jobs by following @recnetMN on Twitter!

St. Paul RSS job feeds