Medical Receptionist

Company: Kidney Specialist of Minnesota
Location: Saint Paul
Posted on: June 20, 2022

Job Description:

Job DescriptionSalary: Starting at 18.50JOB PURPOSE Provide patients and visitors with exceptional customer service and demonstrate professional behavior by:

• Possessing an in-depth knowledge of KSM clinic procedures and protocols, electronic medical record documentation, state and federal privacy guidelines, and medical terminology
• Ensuring patients move through the intake and checkout processes efficiently
• Working with all staff to make sure quality patient services are provided at the KSM clinic
• Performing duties as assigned, willingly accepting new and additional assignments, and proactively identifying other tasks that need to be completed
• Maintaining a positive demeanor and working cooperatively with KSM coworkers and management
• Float between KSM sites as needed JOB DESCRIPTION
• Medical Records Management
• Scan/upload forms and medical records into EHR and send to appropriate departments
• Collect and organize patient records for requesting providers and reviewers
• Complete Release of Information requests
• Route medical records to appropriate departments
• Maintain medical records
• Update patient demographic and insurance information in Practice Management and EHR systems
• Document patient interactions in EHR
• Process faxed and mailed forms and medical records
• Coordinate Patient Visits
• Schedule patient lab, injection, and clinic appointments
• Schedule, cancel, and reschedule patient appointments. Contact patients to confirm upcoming appointments
• Manage the wait list in Practice Management system by calling and scheduling patients when they are due to return to clinic
• Manage Site Operations
• Work with KSM management to complete administrative tasks as requested
• Complete daily review of answering service call records
• Manage and collect copays and payments due on account at the time of service.
• Manage Daily Clinic Activities
• Answer and direct multiple telephone lines and take care of the caller's needs quickly and correctly
• Complete daily chart prep activities
• Accurately entering insurances as well as checking patient eligibility
• Greet and register patients for appointments. Complete administrative discharge procedures
• Maintain reception area and lobby.
• Misc.
• Travel to other locations as needed based on the needs of the practice.
• Other duties as assigned based on the needs of the practice

Keywords: Kidney Specialist of Minnesota, St. Paul , Medical Receptionist, Administration, Clerical , Saint Paul, Minnesota