Veterinary Receptionist - Part time
Company: VCA Antech
Location: Saint Paul
Posted on: January 13, 2022
Job Description: Client Service Representative We are seeking an
experienced Client Service Representative to join our team.At VCA
Animal Hospitals, we take our mission statement - your pet's health
is our top priority and excellent service is our goal - very
seriously. With every opportunity, we aim to exceed each pet
owner's expectations.We're looking for a personable yet highly
professional "service extraordinaire" to join us in delivering our
mission to our clients and their pets. Why We Need YouAs the face
of VCA, the Client Service Representative sets the tone for the
practice as we build and maintain each customer's trust and
confidence in our abilities. The CSR is the pivot around which the
hospital operates and is responsible for: Customer service
functions, including: greeting visitors, answering telephones, and
guiding clients and their pets to exam rooms. Scheduling and
confirming appointments. Placing outbound calls for follow-ups and
reaching out to prospective clients. Presenting and explaining
fees, including processing payments. Recommending, selecting, and
obtaining products and services, including prescriptions. Answering
questions regarding products and services, including educating
clients on general animal husbandry and non-medical pet care (i.e.,
heartworm prevention, housebreaking, and flea & tick control).
Managing medical records, charts, reports and correspondence.
Hospital maintenance (including removal of animal waste) and
ensuring that facility is neat and clean at all times-both inside
and outside.At VCA we are committed to diversity, equity and
inclusion and want to be a place where a diverse mix of talented
people want to come, stay and do their best work.
Keywords: VCA Antech, St. Paul , Veterinary Receptionist - Part time, Administration, Clerical , Saint Paul, Minnesota
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