Customer Service Representative
Location: Saint Paul
Posted on: July 18, 2021
Responsibilities for this Senior Customer Service Agent Role
¿ Respond daily to 80+ calls in an inbound call center
¿ Field distressed calls from customers to connect them with
service specialists who will solve their problems
¿ Handle product orders and credit inquiries from hospitality
industry customers and Ecolab sales representatives
¿ Achieve target goals for monthly call quality, daily attendance
and punctuality and daily and monthly statistical objectives
utilizing good time management skills
¿ Must be able to type 25 WPM
¿ No Degree Required
6 week training shift Monday through Friday from 8AM to 4:30PM.
Available to work 6:30am-2pm Monday through Friday with one weekend
shift between 6am-midnight or 12pm-6:30pm Monday through Friday
with on weekend shift scheduled between 6am-Midnight
Benefits and PTO are available.
Keywords: , St. Paul , Customer Service Representative, Administration, Clerical , Saint Paul, Minnesota
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