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Customer Service Representative

Location: Saint Paul
Posted on: January 15, 2021

Job Description:

Responsibilities for this Senior Customer Service Agent Role include:


¿ Respond daily to 80+ calls in an inbound call center


¿ Field distressed calls from customers to connect them with service specialists who will solve their problems


¿ Handle product orders and credit inquiries from hospitality industry customers and Ecolab sales representatives


¿ Achieve target goals for monthly call quality, daily attendance and punctuality and daily and monthly statistical objectives utilizing good time management skills


¿ Must be able to type 25 WPM


¿ No Degree Required



Hours:


6 week training shift Monday through Friday from 8AM to 4:30PM.



Available to work 6:30am-2pm Monday through Friday with one weekend shift between 6am-midnight or 12pm-6:30pm Monday through Friday with on weekend shift scheduled between 6am-Midnight




Benefits and PTO are available.

Keywords: , St. Paul , Customer Service Representative, Administration, Clerical , Saint Paul, Minnesota

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