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Senior Content Strategist and Taxonomist

Company: Carolina Power & Light Co
Location: Saint Paul
Posted on: May 6, 2021

Job Description:

About the Digital Journey TeamThomson Reuters' new Global Design Organization is at the forefront of Thomson Reuters' transformation into a truly digital company. Come join our group of bar-raising, radically customer-obsessed, innovative and collaborative thinkers-we're growing fast!We're looking for curious, smart, passionate world-class UX digital product, content, UX/UI and research problem solvers, who love the challenge of turning complex problems and constraints into elegant solutions that meet our users' needs with elevated solutions. Our team promotes an agile, supportive environment where passion, diverse thinking, experimentation is celebrated. Our work focuses on a large portfolio of transformational digital products, channels, and efforts as we partner with each other, technology, business, brand and leadership teams to deliver on the promise of making it easy to do business with Thomson Reuters.About the RoleThe Content Taxonomist and Strategist role will help build a world-class, intuitive, and comprehensive navigational structure and content strategy to optimize our product experience from discovery through usage. You will directly and significantly impact the customer experience and making it easy for customers to engage with our products. This role will also be responsible for partnering with an E-commerce taxonomist to classify products within the Thomson Reuters portfolio.Create and build:* Develop taxonomies and attribute sets to improve product findability and shopping experience for* Develop browse structures to organize our content category, brands, product taxonomies, and help/support content for our global footprint* Manage, maintain, and iterate on product attributes that power ranking models, structured content, faceted search, product comparisons, and more* Build out categories and custom collections of products that power features like recommendations, similar items, and merchandising themes* Create labels and other interface language that are consistent with the customers voice, content standards, and that can scale appropriately for internationalization needsBe part of a collaborative team:* Analyze new requests and provide rationale and solution documentation to solve taxonomy and item creation challenges* Work with localization to ensure that the taxonomy works across languages and cultures.* Coordinate cross-functional projects with a broad range of merchandisers, engineers, UX designers, and other groups* Work with engineering team to maximize the effectiveness of the infrastructure and tools that support the taxonomyBe an effective communicator:* Create standards and workflow requirements for product information and champion the adherence to these standards* Create and maintain documentation for managing item creation, taxonomies, and additional product data* Make recommendations about ongoing taxonomy management as well as product strategies and features that rely on taxonomyBe curious and innovative:* Analyze website metrics and customer behavior data to make intelligent decisions on optimizing our taxonomy navigation structures* Maximize the effectiveness of the technology infrastructure that supports item creation, taxonomy and additional product and article information and work to improve tools and processes* Conduct iterative evaluations of taxonomy design based on customer feedback (usability testing, interviews, cognitive walk-through, heuristic reviews)About YouEssential Skills and Experience:* 8+ years developing and managing product taxonomies, attributes and content strategy to inform the information architecture for E-commerce web sites, apps, or software. A background in library science is a plus* Experience using taxonomy management systems to maintain categories, attributes, and other metadata* The ability to move fast and work with cross-functional teams on big, ambiguous problems* The ability to think at a high level about product strategy while setting and implementing a broad vision* The ability to build alignment amongst distributed stakeholders* A portfolio or other work samples showing the impact of your taxonomy and content strategy workPreferred Qualifications* Ontology development and information domain modeling experience* Metadata design experience* Product/UX content strategy experienceWhat's in it For YouAt Thomson Reuters, our people are our greatest assets. Here are some of the benefits we offer for your personal and professional growth:* Learning & Development:* Exposure to a wide breadth of leading-edge technology* Career growth - ability to work on multiple projects and/or with various teams* Professional growth and development opportunity through various training programs, conferences, networking events, in-house speaker series etc.* Access to Hackathons, Unconferences, Harvard Manage Mentor and more, we offer learning opportunities for everyone* Benefits/Perks:* Health benefits* Savings/investment plans* Paid time off (including time off to volunteer and extended parental leave)* Flexibility: We've been named as one of Forbes, Best Companies for Work/Life Balance* Global Opportunities: We have employees in over 90 countries, working across 3 different industries* Your wellbeing: We offer a program that focuses on making our lives healthierDo you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we've been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world's most global news services - Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.We are powered by the talents of 25,000 employees across more than 75 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.AccessibilityAs a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.More information about Thomson Reuters can be found on;Carrollton-Texas-United States of America;Eagan-Minnesota-United States of AmericaReq #: JREQ143742Locations: Toronto-Ontario-Canada-Carrollton-Texas-United States of America-Eagan-Minnesota-United States of AmericaJob Function: Content

Keywords: Carolina Power & Light Co, St. Paul , Senior Content Strategist and Taxonomist, Accounting, Auditing , Saint Paul, Minnesota

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